Service
MicroAge Orland Park has A+ certified technicians and is an authorized warranty dealer for Apple Macintosh, Compaq, Hewlett Packard, Okidata, and Lexmark computer systems, printers and monitors. We can also provide networking solutions for local or wide area networks supporting Novell, Windows NT, Cisco Systems and many others. For your business phone solutions, we install and support products from Avaya Communication (Lucent Technologies).

For your convenience, please feel free to use our online service request form: Click Here

We Offer...

  • Computer and Printer Repair
  • Service Contracts
  • Warranty Service
  • Networking
  • Upgrades
  • Preventative Maintenance

Basic Onsite Rates

Onsite (Portal to Portal)
$99.00 USD Per Hour


Onsite Service Contract (parts not included). Utilized for onsite hardware service calls (one hour minimum), including PC and Macintosh systems. Portal to portal travel is at no charge with the block of time option. Limited to 30-mile radius.

10 Hour Block of Time $1025.00 USD
20 Hour Block of Time $1875.00 USD
50 Hour Block of Time $4445.00 USD

Basic In-House Service Rates

In-House Service (Parts not included) $79.00 USD Per Hour
In-House Software Install/Config. $125.00 USD Per Hour


Monitor Repair
Customer will be notified if repairs fall under an additional "Up-charge". Up-charge conditions include but are not limited to CRT, Flyback, Physical damage, manufacturer specific parts. If customer elects not to have the monitor repaired then a bench fee will be assessed at the rates of, $85.00 for 17" monitors and $115.00 for 19", 20" & 21" monitors. All "no problems found" occurrences will be charged at the above mentioned bench fees. Typical turnaround time is 7 to 10 days.

17" Color Monitor $200.00 USD
19", 20" and 21" Color Monitors $295.00 USD

Call for quotes on larger monitors.
Standard Support
Utilized for technical assistance, configuration and support issues.

Phone Support, Standalone (PHONE SUPPORT)
$125.00 USD Per Hour
 

*Phone support is billed in 15 minute increments. Rates are subject to change any time without notice.

Call (800) 321-2850 or email info@maop.com to see what we can make possible for your business.



     
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